FAQs
What is your turnaround time?
Our normal turnaround time is 14 days from the day the order is placed. We can accommodate rush orders for an additional charge.
What is your minimum order?
For simple 1 color prints the minimum is 24 pieces but for multiple colors/multiple locations, the minimum is 48 pieces.
Can I mix and match different styles and garment colors within my order?
Absolutely! If you need to change ink colors there will be a $20 charge per ink color being changed.
Can we see some samples of your work?
You bet, come on down! In our production facility we have screen printed samples hanging all over the place and a ton of embroidery samples as well.
Will I see a sample before you run my order?
Usually within 3 business days of placing your order you will receive an electronic proof. This proof will show you ink colors, image sizes, and general placement. We will not begin production on your order until we have approval.
Can you ship my order?
Yes, we will ship to anywhere in the United States. Rates vary by location.
Do you offer discounts for Non-Profit Organizations?
Do you offer discounts for Non-Profit Organizations? Yes and we consider the discount as a form of a donation to the specific cause.
What kinds of brands do you offer?
We have access to virtually any apparel brand in our industry. If you want a specific brand, just e-mail us or call for a quote.
What payment methods do you accept?
We accept Visa, MC, checks, money orders and of course cash.
Do you do customization?
Yes. We can do custom names and numbering using both heat press vinyl application and/or embroidery.
What types of art files do you accept?
We can usually work with just about any type of art file, even designs that are hand drawn. Below are some common file types that we accept:
If your file type is not listed above, please send it anyway. We will do our best to convert it into a file we can work with.
- Adobe Illustrator (EPS, IE)
- JPG>
- GIF
- TIF
- PNG
- Adobe Photoshop (PSD, PPD)
- Corel Draw (CDR)
- BMP
If your file type is not listed above, please send it anyway. We will do our best to convert it into a file we can work with.